Does Therapist's Assistant sign a Business Associate Agreement (BAA)?

Yes. A Business Associate Agreement (BAA) can be provided as part of the working relationship. This ensures clear expectations, defined responsibilities, and alignment with HIPAA requirements when handling protected health information (PHI).

What does HIPAA-conscious mean — and how is it different from HIPAA-compliant?

HIPAA-conscious means every task, communication, and system is handled with client confidentiality as the guiding principle. Only the minimum necessary information is accessed, nothing is shared outside practice operations, and all communication follows professional standards appropriate for a mental health setting. The term HIPAA-conscious reflects that responsibility for full HIPAA compliance ultimately rests with the covered entity — the therapist — while Therapist's Assistant operates as a business associate supporting those standards.

How is client information protected day to day?

Client information is handled with strict discretion. Communication is structured and intentional. Systems are organized to reduce risk and confusion. Only the minimum necessary information is accessed to complete assigned tasks, and it is never shared, stored unnecessarily, or used outside the scope of your practice operations.

What access does Therapist's Assistant have to my client records?

Access is always limited, intentional, and based on your approval. Nothing is accessed, changed, or managed without clear structure and boundaries in place. You remain in full control of your practice at all times.

Who is ultimately responsible for HIPAA compliance?

Maintaining compliance is a collaborative effort. While systems and workflows are designed with care, final responsibility for your practice's compliance remains with you as the provider. Therapist's Assistant operates as a business associate and supports your compliance practices — it does not replace your obligations as a covered entity.

Pricing | Therapists Assistant

Simple, Transparent Pricing

Weekly support designed for solo therapists — no long-term contracts, no overhead.

Essential Support

10 Hours / Week

What’s included:

Phone & voicemail coverage during agreed‑upon hours
Returning calls from new client inquiries with a friendly, scripted response.
Basic fit screening using questions you approve.
Scheduling and rescheduling appointments in your calendar/EHR.
Sending appointment confirmations and simple reminders within your systems.
Responding to website or directory inquiries (no PHI over regular email).
Simple tracking of new inquiries and where they came from.

This is for you if:

You’re a new or part‑time therapist and don’t want to miss calls while in session.
You want to look organized and responsive without committing to a large package yet.

Starting at $299 per week

($1295 Avg. Per Month)

Practice Support

20 Hours / Week

What’s included:

Everything in Essential, plus
Managing your calendar blocks (admin time, vacations, holidays, telehealth vs. in‑person slots)
New client onboarding: sending intake packets, practice policies, and telehealth links via your secure tools.
Tracking completion of forms and sending reminders as needed
Insurance Verification, authorizations, reauthorizations
Insurance claims follow up for non payments
Weekly summary of activity: inquiries, new intakes, cancellations, no‑shows

This is for you if:

You’re consistent but want to grow your practice to the next level and don’t want admin to spill into your evenings.
You want someone to fully “own” phones, scheduling, and onboarding so your week runs smoothly.

Starting at $599 per week

($2595 per month Avg.)

Full Support

40 Hours / Week

What’s included:

Everything in Practice Support, plus
Full administrative coverage
Acting as your virtual office manager for day to day operations
Comprehensive billing cycle management (from intake to paid claims)
Onboarding and training support for new therapists or admin staff on your procedures
Systems clean‑up and improvement projects (updating workflows, forms, and processes)
Monthly performance reporting
Practice organization support, including SOPs, templates, and workflow cleanup.

This is for you if:

Solo therapists with a steady or near full caseload.
Therapists who want to stop answering calls between sessions and after hours.
Practices that need a dependable admin system, not just occasional help.
Therapists who want to leave the admin to someone else so they can consistently fill their schedule and maximize their time for the best return on investment.

Starting at $1199 per week

($5195 per month Avg.)

At $299/week, a therapist at $150/session only needs 2 extra sessions/week to cover Essential Package

At $599/week, a therapist at $150/session only needs 4 extra sessions/week would cover Full Support Package

At $1199/week, a therapist at $150/session only needs 8 extra sessions/week would cover Full Support Package

I was losing new clients simply because I couldn’t answer the phone while I was in session. Within my first week with Therapist’s Assistant, that problem was gone. Inquiries are handled professionally, my calendar stays organized, and I finally feel like I have a real practice — not just a juggling act.”

— Sarah M., LMFT | Solo Private Practice, Victorville, California

“I was at capacity with clients but still drowning in admin. I didn’t need more hours in the day — I needed someone who actually understood how a therapy practice runs. Therapist’s Assistant stepped in and took over everything: billing, scheduling, onboarding, workflows. My practice has never run this cleanly. I just show up and see clients. That’s it.”

— Jennifer T., LCSW | Solo Practice, San Diego County

Ready to Take Admin Off Your Plate?

Let’s build a support system around your practice

How much does Therapist's Assistant cost?

Plans start at $299/week for Essential Support (10 hrs/week), $599/week for Practice Support (20 hrs/week), and $1,199/week for Full Support (40 hrs/week). Each tier is designed to deliver a clear return on your time investment.

Are there long-term contracts or commitments required?

No. Therapist’s Assistant is designed without long-term contracts or overhead commitments. You get professional weekly support without locking yourself into an arrangement that doesn’t fit your practice’s evolution.

Is the Essential plan worth it for a new or part-time therapist?

Yes. The Essential plan is specifically suited for new or part-time therapists who don’t want to miss calls while in session and want to appear organized and responsive without overcommitting to a larger package

What does the Practice Support plan include that Essential doesn't?

Practice Support adds calendar block management, full new client onboarding (intake packets, policies, telehealth links), form completion tracking, insurance verification and authorizations, unpaid claims follow-up, and a weekly activity summary.

Who is the Full Support plan designed for?

Full Support is built for solo therapists with a steady or near-full caseload who want to completely step out of administrative work. It includes everything in lower tiers plus virtual office management, comprehensive billing cycle management, SOP development, onboarding support for new staff, and monthly performance reporting.

How does the cost of this service compare to hiring an in-office admin employee?

Hiring a part-time in-office employee typically costs $18–$25/hour plus payroll taxes, benefits, and HR overhead. Therapist’s Assistant delivers specialized, HIPAA-conscious admin support at a predictable weekly rate—with no hiring burden, no benefits cost, and no management overhead.

Can I customize a plan that doesn't exactly match the listed tiers?

The best way to find out is through the free consultation. If your needs fall between tiers or require a particular combination of services, that can be discussed and structured during the clarity call.

What kind of return on investment can I expect from admin support?

Therapists who free up 10+ hours per week of admin time can redirect those hours toward additional client sessions. Even one or two additional billable sessions per week can offset the cost of Essential Support—while also reducing burnout and improving client care quality.